The effect of authentic leadership and transparent organizational communication on employee welfare with mediation variables of employee trust in medium companies

Authors

  • Wisnu Yuwono Universitas Internasional Batam (Indonesia)
  • Daniel Danito Universitas Internasional Batam (Indonesia)
  • Ferdinand Nainggolan Universitas Internasional Batam (Indonesia)

DOI:

https://doi.org/10.46661/revmetodoscuanteconempresa.6439

Keywords:

authentic leadership, transparent organizational communication, employee's trust, employee's well-being

Abstract

The employee turnover rate in the industrial world has increased sharply, especially in medium-sized companies. This turnover rate is closely related to employee psychological welfare. This study aims to analyze the effect of authentic leadership variables and transparent organizational communication on employee welfare mediated by employee trust in medium-sized companies. The sample in this study amounted to 150 employees who work in medium-sized companies in the city of Batam City, Indonesia Country.  Through data analysis with the help of the SmartPLS version of 3.0, it is shown that all the variables tested in this research model have a significant effect, both direct and indirect. That to improve the psychological well-being of employees optimally, authentic leadership variables and transparent organizational communication must go through employee trust as a mediating variable. The results of this study can be used as a reference by the manager of medium-sized business group companies in Batam in designing matters relating to the welfare of their employees.

Downloads

Download data is not yet available.

References

Adil, A., & Kamal, A. (2016). Impact of psychological capital and authentic leadership on work engagement and job-related affective well-being. Pakistan Journal of Psychological Research, 31(1), 1-21.

Albu, O.B., & Wehmeier, S. (2014). Organizational Transparency and Sense-Making: The Case of Northern Rock. Journal of Public Relations Research, 26(2), 117-133. https://doi.org/10.1080/1062726X.2013.795869

Arnold, K.A. (2017). Transformational leadership and employee psychological well-being: A review and directions for future research. Journal of Occupational Health Psychology, 22(3), 381-393. https://doi.org/10.1037/ocp00000062

Bakker, AB, & Demerouti, E. (2014). Job Demands-Resources Theory. Wellbeing, III, 1-28. https://doi.org/10.1002/9781118539415.wbwell019

Bamford, M., Wong, C.A. & Laschinger, H. (2013). The influence of authentic leadership and areas of worklife on work engagement of registered nurses. Journal of Nursing Management, 21 (3), 529–540. https://doi.org/10.1111/j.1365-2834.2012.01399.x

Basit, A., & Siddiqui, D.A. (2020). Authentic Leadership and Openness to Change in Pakistani Service Industry: The Mediating Role of Trust and Transparent Communication. International Journal of Human Resource Studies, 10(3), 291. https://doi.org/10.5296/ijhrs.v10i3.17318

Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences (2nd ed.). New York: Lawrence Erlbaum Associates.

Deloitte Indonesia Perspectives (2019, September). PT. Deloitte Consultants Indonesia. https://www2.deloitte.com/content/dam/Deloitte/id/Documents/about-deloitte/id-about-dip-edition-1-chapter-4-id-sep2019.pdf

Fombrun, C., & Rindova, V. (2000). The Road to Transparency: Reputation Management at Royal Dutch/Shell. The Expressive Organization, 7, 7-96.

Fornell, C., & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312

Gallup (2016). How Millenials Want to Work and Live. https://enviableworkplace.com/wp-content/uploads/Gallup-How-Millennials-Want-To-Work.pdf

Ghozali, I. (2011). Multivariate Analysis Application with SPSS Program. Semarang: Diponegoro University Publishing Agency.

Ghozali, I., & Latan, H. (2012). Partial Least Square: Concepts, Techniques, and Applications of SmartPLS 2.0 M3. Semarang: Diponegoro University Publishing Agency.

Gower, K. K. (2006). Truth and transparency. In K. Fitzpatrick & C. Bronstein (Eds.), Ethics in public relations (pp. 89-105). Thousand Oaks, CA: Sage. https://doi.org/10.4135/9781452204208.n6

Guest, D.E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22-38. https://doi.org/10.1111/1748-8583.12139

Hair, J.F., Ringle, C.M., Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 37-41. https://doi.org/10.2753/MTP1069-6679190202 . https://doi.org/10.2753/MTP1069-6679190202

Hansen, S.D., Dunford, B.B, Boss, A.D., Boss, R.W., & Angermeier, I. (2011). Corporate Social Resp.onsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective. Journal of Business Ethics, 102(1), 29-45. https://doi.org/10.1007/s10551-011-0903-0

Heald, D. (2006). Varieties of Transparency. Proceedings of the British Academy, 135, 24-43. https://www.davidheald.com/publications/Healdvarieties.pdf . https://doi.org/10.5871/bacad/9780197263839.003.0002

Hon, L., & Grunig, J.E. (1999). Guidelines for Measuring Relationship in Public Relations. The Institute For Public Relations - University of Florida

Jahansoozi, J. (2006). Public Relations: Critical Debates and Contemporary Practice (J. L'Etang & M. Pieczka, eds.). Psychology Press.

Jena, L.K, Pradhan, S., & Panigrahy, N.P. (2018). Pursuit of organizational trust: Role of employee engagement, psychological well-being, and transformational leadership. Asia Pacific Management Review, 23(3), 227-234. https://doi.org/10.1016/j.apmrv.2017.11.001

Jiang, H., & Luo, Y. (2018). Crafting employee trust: from authenticity, transparency to engagement. Journal of Communication Management, 22(2), 138-160. https://doi.org/10.1108/JCOM-07-2016-0055

Jiang, H., & Men, R.L. (2017). Creating an Engaged Workforce: The Impact of Authentic Leadership, Transparent Organizational Communication, and Work-Life Enrichment. Communication Research, 44(2), 225-243. https://doi.org/10.1177/0093650215613137

Kelloway, E.K, Turner, N., Barling, J., & Loughlin, C. (2012). Transformational leadersh.ip and employee psychological well-being: The mediating role of employee trust in leadership. Work and Stress, 26(1), 39-55. https://doi.org/10.1080/02678373.2012.660774

Liu, J., Siu, O., & Shi, K. (2010). Transformational Leadership and Employee Well-Being: The Mediating Role of Trust in The Leader and Self-efficacy. Applied Psychology: An International Review, 59, 454-479. http://dx.doi.org/10.1111/j.1464-0597.2009.00407.x

Men, L.R. (2014). Internal reputation management: The impact of authentic leadership and transparent communication. Corporate Reputation Review, 17(4), 254-272. https://doi.org/10.1057/crr.2014.14

Menguc, B., Auh, S., Fisher, M., & Haddad, A. (2013). To be engaged or not to be engaged: The antecedents and consequences of service employee engagement. Journal of Business Research, 66(11), 2163-2170. https://doi.org/10.1016/j.jbusres.2012.01.007

Nelson, K., Boudrias, JS, Brunet, L., Morin, D., De Civita, M., Savoie, A., & Alderson, M. (2014). Authentic leadership and psychological well-being at work of nurses: The mediating role of work climate at the individual level of analysis. Burnout Research, 1(2), 90-101. https://doi.org/10.1016/j.burn.2014.08.001

Neider, L.L., & Schriesheim, C.A (2011). The Authentic Leadership Inventory (ALI): Development and empirical tests. The Leadership Quarterly, 22(6), 1146-1164. https://doi.org/10.1016/j.leaqua.2011.09.008

Norman, S.M., Avolio, B.J., & Luthans, F. (2010). The impact of positivity and transparency on trust in leaders and their perceived effectiveness. Leadership Quarterly, 21(3), 350-364. https://doi.org/10.1016/j.leaqua.2010.03.002

Rahimnia, F., & Sharifirad, M.S. (2015). Authentic Leadership and Employee Well-Being: The Mediating Role of Attachment Insecurity. Journal of Business Ethics, 132(2), 363-377. https://doi.org/10.1007/s10551-014-2318-1

Rawlins, B. (2008). Measuring the Relationship Between Organizational Transparency and Trust. Roles and Scopes of Public Relations, 2(2), 1-21.

Robertson, I.T., & Cooper, C.L. (2010). Full engagement: The integration of employee engagement and psychological well-being. Leadership and Organization Development Journal, 31(4), 324-336. https://doi.org/10.1108/01437731011043348

Russell, B. (1930). The Conquest of Happiness. Great Britain: George Allen & Unwin.

Sánchez-López, M.D.P., & Dresch. V. (2008). The 12-Item General Health Questionnaire (GHQ-12): Reliability, external validity and factor structure in the Spanish population. Psicothema, 20(4), 839-843.

Saks, A.M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. https://doi.org/10.1108/02683940610690169

Schabracq, M.J, & Cooper, C.L. (1997). Flexibility of labor, well-being, and stress. International Journal of Stress Management, 4(4), 259-274. https://doi.org/10.1023/B:IJSM.0000008706.13737.49

Sigit, H., & Amirullah, A. (2016) Metode Penelitian Bisnis Pendekatan Kuantitatif & Kualitatif. Media Nusa Creative, Malang.

Statistics Indonesia (2017). Statistics Indonesia 2017: Statistical Yearbook of Indonesia. https://www.bps.go.id/publication/2017/07/26/b598fa587f5112432533a656/statistik-indonesia-2017.html

Tapscott, D., & Ticoll, D. (2003). The Naked Corporation: How the Age of Transparency Will Revolutionize Business. Simon and Schuster.

Urieși, S. (2019). The effects of work stress and trust in managers on employee turnover intentions. CES Working Papers, XI(3), 211-222.

Vogelgesang, G.R., Leroy, H., & Avolio, B.J. (2013). The mediating effects of leader integrity with transparency in communication and work engagement/performance. Leadership Quarterly, 24(3), 405-413. https://doi.org/10.1016/j.leaqua.2013.01.004

Walumbwa, F.O., Avolio, B.J., Gardner, W.L., Wernsing, T.S.., & Peterson, S.J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89-126. https://doi.org/10.1177/0149206307308913

Wright, T.A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84-94. https://doi.org/10.1037/1076-8998.5.1.84

Wu, W., Rafiq, M., & Chin, T. (2017). Employee well-being and turnover intention: Evidence from a developing country with Muslim culture. Career Development International, 22(7), 797-815. https://doi.org/10.1108/CDI-04-2017-0072

Yang, J., Pu, B., & Guan, Z. (2019). Entrepreneurial leadership and turnover intention of employees: The role of affective commitment and person-job fit. International Journal of Environmental Research and Public Health, 16(13). https://doi.org/10.3390/ijerph16132380

Yue, C.A., Men, L.R., & Ferguson, M.A. (2019). Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust. Public Relations Review, 45(3), 1-41. https://10.1016/j.pubrev.2019.04.012

Published

2023-06-01

How to Cite

Yuwono, W., Danito, D., & Nainggolan, F. (2023). The effect of authentic leadership and transparent organizational communication on employee welfare with mediation variables of employee trust in medium companies. Journal of Quantitative Methods for Economics and Business Administration, 35, 250–267. https://doi.org/10.46661/revmetodoscuanteconempresa.6439

Issue

Section

Articles