Explorando la intersección entre tecnologías IA y alfabetización mediática en personas de edad avanzada: Una revisión sistemática de investigaciones

Francisco Marcos Martín-Martín; Ignacio Aguaded Gómez

doi:10.46661/ijeri.11320

Authors

Francisco Marcos Martín-Martín Universidad de Mälaga https://orcid.org/0000-0003-3501-2442
Ignacio Aguaded Gómez Universidad de Huelva https://orcid.org/0000-0002-0229-1118

DOI:

https://doi.org/10.46661/ijeri.11320

Keywords:

Artificial intelligence, older people, media literacy, research

Abstract

This paper presents a systematic review of research exploring the utilisation of artificial intelligence (AI) in the context of education and communication for older adults. In accordance with the PRISMA 2020 protocol, a total of 15 studies were selected from the WoS, Scopus, EBSCO, ERIC and Dialnet Plus databases, published between 2015 and 2024, for analysis. The findings indicate a paucity of scientific output in the field of educommunication pertaining to AI and older people, underscoring the necessity for an expansion of research in this domain. Potential avenues for future inquiry include the design of adaptive AI applications, the development of targeted media literacy programmes, and the creation of conversational agents to enhance the efficacy of educational intervention strategies with older people. However, the persistence of the digital divide and ageism impede the effective integration of AI.

Downloads

Download data is not yet available.

References

Ali, R., Hoque, E., Duberstein, P., Schubert, L., Razavi, S. Z., Kane, B., Silva, C., Daks, J. S., Huang, M., & Van Orden, K. (2021). Aging and Engaging: A pilot randomized controlled trial of an online conversational skills coach for older adults. American Journal of Geriatric Psychiatry, 29(8), 804-815. https://doi.org/10.1016/j.jagp.2020.11.004

Alves, D. L. de L., Esprendor, A., Rodrigues, A. C. R. da L., Eccel, Á. S., Nunes, D. P. de L. M., & Malta, D. P. de L. (2024). Impacto da inteligência artificial na educação inclusiva. Revista Ilustração. https://doi.org/10.46550/ilustracao.v5i7.346

Alzyoudi, M., & Al Mazroui, K. (2024). ChatGPT as a coping mechanism for social isolation: An analysis of user experiences and perceptions of social support. Online Journal of Communication and Media Technologies, 14(3), e202433. https://doi.org/10.30935/ojcmt/14617

Bogoslov, I. A., Corman, S., & Lungu, A. E. (2024) Perspectives on Artificial Intelligence Adoption for European Union Elderly in the Context of Digital Skills Development. Sustainability, 16(11):4579. https://doi.org/10.3390/su16114579

Boot, W. (2022). Artificial intelligence and robotic approaches to supporting older adults. Innovation in Aging, 6(Supplement_1), 70. https://doi.org/10.1093/geroni/igac059.278

Chiappe, A., Amado, N., & Leguizamón, L. (2020). Educommunication in digital environments: An interaction's perspective inside and beyond the classroom. Innoeduca, 6(1), 45–60. https://doi.org/10.24310/INNOEDUCA.2020.V6I1.4959

Choudrie, J., Banerjee, S., Kotecha, K., Walambe, R., Karende, H., & Ameta, J. (2021). Machine learning techniques and older adults processing of online information and misinformation: A COVID-19 study. Computers in Human Behavior, 119, 106716. https://doi.org/10.1016/j.chb.2021.106716

Chu, C. H., Leslie, K., Shi, J., Nyrup, R., Bianchi, A., Khan, S., Rahimi, S., Lyn, A., & Grenier, A. (2022). Ageism and artificial intelligence: Protocol for a scoping review. JMIR Research Protocols, 11(6), e33211. https://doi.org/10.2196/33211

Chu, C. H., Nyrup, R., Leslie, K., Shi, J., Bianchi, A., Lyn, A., McNicholl, M., Khan, S., Abbasgholizadeh, S., Rahimi, S., & Grenier, A. (2022). Digital ageism: Challenges and opportunities in artificial intelligence for older adults. The Gerontologist, 62(7), 947–955. https://doi.org/10.1093/geront/gnab167

Codina, L. (2020a). Revisiones sistematizadas en ciencias humanas y sociales. 3: Análisis y síntesis de la información cualitativa. En C. Lopezosa, J. Díaz-Noci & L. Codina (Eds.), Anuario de métodos de investigación en comunicación social (n.° 1, pp. 73-87). DigiDoc-Universitat Pompeu Fabra. https://doi.org/10.31009/methodos.2020.i01.07

Codina, L. (2020b). Revisiones sistematizadas en ciencias humanas y sociales. Segunda parte: Búsqueda y evaluación. En C. Lopezosa, J. Díaz-Noci & L. Codina (Eds.), Anuario de métodos de investigación en comunicación social (n.° 1, pp. 61-72). DigiDoc-Universitat Pompeu Fabra. https://doi.org/10.31009/methodos.2020.i01.06

de Arriba-Pérez, F., García-Méndez, S., González-Castaño, F. J., & Costa-Montenegro, E. (2021). Evaluation of Abstraction Capabilities and Detection of Discomfort with a Newscaster Chatbot for Entertaining Elderly Users. Sensors. 21(16):5515. https://doi.org/10.3390/s21165515

Dosovitsky, G., & Bunge, E. L. (2021). Bonding With Bot: User Feedback on a Chatbot for Social Isolation. Digit. Health, 3:735053. doi: 10.3389/fdgth.2021.735053

El Kamali, M., Angelini, L., Lalanne, D., Abou Khaled, O., & Mugellini, E. (2023) Older adults' perspectives on multimodal interaction with a conversational virtual coach. Comput. Sci, 5:1125895. https://doi.org/10.3389/fcomp.2023.1125895

Flores-Vivar, J., & García-Peñalvo, F. (2023). Reflections on the ethics, potential, and challenges of artificial intelligence in the framework of quality education (SDG4). Comunicar, 74, 37-47. https://doi.org/10.3916/C74-2023-03

García-Méndez, S., de Arriba-Pérez, F., González-Castaño, F. J., Regueiro-Janeiro, J. A., & Gil-Castiñeira, F. (2021). Entertainment Chatbot for the Digital Inclusion of Elderly People Without Abstraction Capabilities, IEEE Access, 9, 75878-75891. https://doi.org/10.1109/ACCESS.2021.3080837

Gudala, M., Ross, MET., Mogalla, S., Lyons, M., Ramaswamy, P., & Roberts, K. (2022). Benefits of, Barriers to, and Needs for an Artificial Intelligence–Powered Medication Information Voice Chatbot for Older Adults: Interview Study With Geriatrics Experts, JMIR Aging, 5(2):e32169. https://doi.org/10.2196/32169

Khalili-Mahani, N., & Sawchuk, K. (2022). Double-bind of recruitment of older adults into studies of successful aging via assistive information and communication technologies: Mapping review. JMIR Aging. https://doi.org/10.2196/43564

Kitchenham, B., & Charters, S. (2007). Guidelines for performing systematic literature reviews in software engineering (EBSE Technical Report EBSE-2007-01). Keele University and Durham University.

Leong, K., Sung, A., & Jones, L. (2023). The core technology behind and beyond ChatGPT: A comprehensive review of language models in educational research . IJERI: International Journal of Educational Research and Innovation, (20), 1–21. https://doi.org/10.46661/ijeri.8449

Lin, W., Chen, H-C., & Yueh, H-P. (2021). Using Different Error Handling Strategies to Facilitate Older Users’ Interaction With Chatbots in Learning Information and Communication Technologies. Psychol, 12:785815. https://doi.org/10.3389/fpsyg.2021.785815

Martínez-Roig, R. (2024). Social robots, music, and movement: Older people's perceptions of the Pepper training robot. Pixel-Bit: Revista de Medios y Educación, 70, 1-31. https://doi.org/10.12795/pixelbit.104621

Mcdonald, S., & Moher, D. (2021). Declaración PRISMA 2020: Una guía actualizada para la publicación de revisiones sistemáticas. Revista Española De Cardiología, 74(1), 790–799. https://doi.org/10.1136/bmj.n71

Miran, L., Dinh Tuan, T., & Joo-Ho, L. (2021). 3D Facial Pain Expression for a Care Training Assistant Robot in an Elderly Care Education Environment. Frontiers in Robotics and AI, 8. https://doi.org/10.3389/frobt.2021.632015

Moral-Sánchez, S. N., Ruiz Rey, F. J., & Cebrián-de-la-Serna, M. (2023). Analysis of artificial intelligence chatbots and satisfaction for learning in mathematics education. IJERI: International Journal of Educational Research and Innovation, (20), 1–14. https://doi.org/10.46661/ijeri.8196

Munteanu, C., Sarcar, S., Sin, J., Wei, C. Z., Sayago, S., Zhao, W., & Waycott, J. (2024). Designing age-inclusive interfaces: Emerging mobile, conversational, and generative AI to support interactions across the life span. MobileHCI '24 Adjunct: Adjunct Proceedings of the 26th International Conference on Mobile Human-Computer Interaction, 32, 1–5. https://doi.org/10.1145/3640471.3680460

Osuna-Acedo, S., Frau-Meigs, D., & Marta-Lazo, C. (2018). Educación mediática y formación del profesorado. Revista Interuniversitaria de Formación del Profesorado, 31(3), 35–49.

Page, M. J., Mckenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjarts son, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., Mcdonald, S., & Moher, D. (2021). Declaración PRISMA 2020: Una guía actualizada para la publicación de revisiones sistemáticas. Revista Española De Cardiología, 74(1), 790–799. https://doi.org/10.1136/bmj.n71

Sánchez-Serrano, S., Pedraza-Navarro, I., & Donoso-González, M. (2022). ¿Cómo hacer una revisión sistemática siguiendo el protocolo PRISMA? Usos y estrategias fundamentales para su aplicación en el ámbito educativo a través de un caso práctico. Bordón: Revista de Pedagogía, 74(3), 51-66. https://doi.org/10.13042/Bordon.2022.8583045

Santos, M. do S. P. dos, & Ferreira, J. da C. (2024). Transformação educacional: Investigando os impactos da inteligência artificial na pedagogia e aprendizado. Revista Contemporânea, 4(5), e4294. https://doi.org/10.56083/RCV4N5-072

Seol, J. (2024). An exploratory study on digital information education for active seniors: Focusing on those with digital media production training experience. 노년교육연구, 10(1), 38. https://doi.org/10.31748/kseg.2024.10.1.38

Shandilya, E., & Fan, M. (2022). Understanding older adults’ perceptions and challenges in using AI-enabled everyday technologies. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2), 1–18. https://doi.org/10.1145/3565698.3565774

Sriwisathiyakun, K., & Dhamanitayakul, C. (2022). Enhancing digital literacy with an intelligent conversational agent for senior citizens in Thailand. Educ Inf Technol. 27, 6251–6271. https://doi.org/10.1007/s10639-021-10862-z

United Nations. (2020). World population ageing 2020 highlights: Living arrangements of older persons. Department of Economic and Social Affairs, Population Division. https://www.un.org/development/desa/pd/news/world-population-ageing-2020-highlights

Van Kolfschooten, H. (2023). The AI cycle of health inequity and digital ageism: Mitigating biases through the EU regulatory framework on medical devices. Journal of Law and the Biosciences, 10(2), lsad031. https://doi.org/10.1093/jlb/lsad031

Vasudevan, V., Mohan, U., & Mohan, S. (2024). AI-powered Internet of Medical Things for monitoring elderly adults in independent living environments. In S. Pradhan & M. N. Ghosh (Eds.), Artificial Intelligence in Medicine (pp. 295–313). CRC Press. https://doi.org/10.1201/9781032698519-21

Velázquez-Díaz, D., Arco, J., Ortiz, A., Pérez-Cabezas, V., Lucena-Antón, D., Moral-Muñoz, J., & Galán-Mercant, A. (2023). Use of artificial intelligence in the identification and diagnosis of frailty syndrome in older adults: Scoping review. Journal of Medical Internet Research, 25, e47346. https://doi.org/10.2196/47346

Wang, X., Liang, T., Li, J., Roy, S., Pandey, V., Du, Y., & Kong, J. (2021). Artificial Intelligence-Empowered Chatbot for Effective COVID-19 Information Delivery to Older Adults. International Journal of E-Health and Medical Communications (IJEHMC), 12(6), 1-18. http://doi.org/10.4018/IJEHMC.293285

Xiao, L. (2024). Research on Practical Innovation of Elderly Education Service System in the Era of Artificial Intelligence. Applied Mathematics and Nonlinear Sciences, 9(1). https://doi.org/10.2478/amns-2024-2071

Yang, H., & Chun, B. K. (2024). Experience of the elderly participating in digital use education. Korean Association for Computing Machinery. https://doi.org/10.38019/kacm.15.1.307